Frequently asked questions
Why should a customer hire KDN Movers over another service provider?
We have professional movers, insured and licensed removalist company. Our trucks are equipped with trolleys, dollleys, blankets, tools all the time. No breaks during the move. We provide insurance to customers goods without any extra cost.
We give gift vouchers to our customers as “THANK YOU” for their family/ friends next move. We work for 7 days. Our quote never has extra or hidden charges.
What experience, skills, qualifications or training KDN Movers have to make the move smooth, fuss-free, hassle-free?
We have over 1.5 years of experience, hundreds of happy customers, no complaints, on time, satisfied customer with a 5-star rating on Google and Oneflare. Our movers know how to stack, pack, assemble/ disassemble furniture. Any damage we are responsible.
Is there a particular aspect of your trade or industry that you specialise in?
We specialize in Piano and pool table moving. We got smaller trucks for 1-2 bedroom moves, bigger trucks for 3 bedrooms, 4+ bedroom moves. We can do office moves, school relocation, assemble/ disassemble furniture. We provide additional movers on demand. We cover packing material too on demand from the customer at very lower rates.
How do you normally charge for your service?
We offer flat rate and hourly rate, Customer’s satisfaction is our priority.
Starting with $95 an hour for 2 Men+ Truck (inc. GST)
$10 for the first flight of stairs, $20 for the next per additional flight of stairs.
This price includes GST, call out fee (Fuel Levy), loading, unloading, blankets, Insurance, door-to-door charge etc.
What makes your pricing competitive?
No extra or hidden charges. Simple terms that customer can understand easily, we tell customers about all the charges in the beginning only, we do not change prices during the move. Per hour rate includes all the charges.
Are there any special offers you would like to offer to the customers?
- Rate and Review us on google on the spot to get $5 off then and there.
- We give a $25 gift voucher to our customers for their or themselves or their family/friends next move giving us a chance to serve them.
- No cancellation/rescheduling fee.
Are you an insured business and do you guarantee your work?
We have vehicle insurance, public liability insurance and goods insurance. We give insurance to all the customer’s goods without any extra cost. Our business is registered under the Australian government and follow all the rules and regulations.